Excellent Customer Service is at the Heart of What we do.
Our aim at Luvvey is to provide as many women as possible with stylish clothing at affordable prices. We want to make it easy for you and to make you feel appreciated during every step of the process.
If you need help choosing a spring outfit, we are on the end of the phone. Can’t decide between the gorgeous maxi bohemian dresses Kelsey and Harriet? As we transition from winter to summer these two gorgeous dresses come in various colours to freshen up your existing collection. Harriet is a fit and flare Made In Italy style with tassels and a gold thread to intrigue. Kelsey has an equally attractive print in plus size. Our regular customers have them in a variety of colours. They are so practical and comfy.
“One size works for me because I like comfort foods like fish & chips in the winter. When I go for salads in the summer I go down a bit in size but magically the clothes still look good!” says Louise who runs Luvvey with her team
From pink mail bags that bring joy promptly to your doorstep to friendly service we want you to enjoy anticipating your new clothes and for them to be a treat when they arrive.
We believe you deserve to look after yourself and should experience pampering without it costing the earth.
Excellent customer service is one reason why Luvvey has retained customers for years. We are on the end of a phone for queries like “Will that go with my Bonnie floaty trousers?” We love interacting on social media. People ask “I need to replace my sandals. Have you anything practical but fun?” Our Gretchen sandals are golden, wedged espadrilles. Time to free and celebrate your feet!
When you join the Luvvey Club you will find discount codes that reflect how we value you as a returning customer. We believe our line of clothing line has everything you need to reinvigorate your wardrobe. We want to help you develop your individual style and feel fabulous.
Our floral trousers Bonnie are feminine because they float. You can combine these with the chunky comfy Ayla sneakers so you look and feel active and fun.
Many of our customers enjoy a quick catch-up on the phone. Others drop us a line by email. We love interacting on social media too. There are over 7,000 followers on the Luvvey Facebook page! You can follow Luvvey on Twitter and Instagram too.
“Returning customers make up 30 percent of our business. That's very fulfilling for us.” says Louise.
At Luvvey we love to build relationships with returning customers. Although our Made in Italy line is chosen for the highest possible quality. We are delighted with the 4.8 rating on Trustpilot. Thank you to everyone who has taken the time to leave a review!
You can pay in pounds or Euros by Shop Pay, Google Pay and Paypal. Luvvey even has Klarna so you can buy now and pay later. There’s free delivery for orders over £70.
Do give us a call on 01405 802794, we’re here to help.